Tim Cook to Investors: People Bought Fewer New iPhones Because They Repaired Their Old Ones
– Apple finally says that repair hurts its bottom line.
'...Apple has never clearly articulated why it doesn’t want people to fix their own iPhones or to have independent experts repair them. It has previously said that iPhones are 'too complex' for users to repair them, even though replacing a battery is pretty easy and is done by average users all the time.
But the fact that repair hurts Apple’s bottom line came out in Cook’s official communication with shareholders, who he is legally obligated to tell the truth to...'